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A Rant about Openness

Friday, May 2nd, 2008

It is interesting to see that a bunch of open source projects written on and for the Microsoft platform grows and grows, and also nice to see that a lot of Microsoft employees are very active and aware of the open source ecosystem, rather than being stuck with only what the company makes. Phil Haack, in a post about an interview to Brad Wilson,  wisely writes:

"[...] What I particularly liked about this post was the insight Brad provides on the diverse views of open source outside and inside of Microsoft as well as his own personal experience contributing to many OSS projects. It's hard for some to believe, but there are developers internal to Microsoft who like and contribute to various open source projects. [...]"

In fact, being made by Microsoft people or not, the list of open source software on CodePlex keeps growing too. Mentioning CodePlex and interviews, another interesting one is that of Sara Ford, Program Manager for CodePlex posted on Microspotting. But Microspotting is awesome in general. My favorite quote by her:

"[...] Hey. My name is Ariel and I'm the person you thought would never work at MSFT [...]".

In fact, just as I do, she is running that blog on WordPress, posting her photos on Flickr, using a RSS feed on Feedburner and in general using a bunch of things that are out there that might be seen as "competing" with what Microsoft makes. In fact, this attitude towards other products and vendors on the market is what I am mainly interested in. Should we only use flagship products? Sure, when they help us, but not necessarily. Who cares? People's blogs are not, as someone would like them to be, a coordinated marketing effort. This is about real people, real geeks, who just want to share and communicate personal ideas and thoughts. I had a blog before being at Microsoft, after all. Obviously I had exposure to competing products. My server was running LAMP on Novell Netware in 2002 – after which I moved it to Linux. It is not a big deal. And if I try to put things in perspective, in fact, this is turning out to be an advantage. I am saying this, as the latest news about interoperability comes from MMS (Microsoft Management Summit): and that is the announcement that System Center Operations Manager will monitor Linux natively. I find this to be extremely exciting, and a step in the right direction… to say it all I am LOVING this!!! But at the same time I see some other colleagues in technical support that are worrying and being scared by this – "if we do monitor Linux and Unix, we are supposed to have at least some knowledge on those systems", they are asking. Right. We probably do. At the moment there are probably only a limited number of people that actually can do that, at least in my division. But this is because in the past they must have sacrificed their own curiosity to become "experts" in some very narrow and "specialized" thing. Here we go. On the opposite, I kept using Linux – even when other "old school" employees would call me names. All of a sudden, someone else realizes my advantage.  …but a lot of geeks already understood the power of exploration, and won't stop defining people by easy labels. Another cool quote I read the other day is what Jimmy Schementi has written in his Flickr profile:

"[...] I try to do everything, and sometimes I get lucky and get good at something [...]".

Reading on his blog it looks like he also gave up on trying to write a Twitter plugin for MSNLive Messenger (or maybe he never tried, but at least I wanted to do that, instead) and wrote it for Pidgin instead.  Why did he do that ? I don't know, I suppose because it was quicker/easier – and there were API's and code samples to start from.

The bottom line, for me, is that geeks are interested in figuring out cool things (no matter what language or technology they use) and eventually communicating them. They tend to be pioneers of technologies. They try out new stuff. Open Source development is a lot about agility and "trying out" new things. Another passage of Brad's interview says:

"[...] That's true–the open source projects I contribute to tend to be the "by developer, for developer" kind, although I also consume things that are less about development [...] Like one tool that I've used forever is the GIMP graphics editor, which I love a lot".

That holds true, when you consider that a lot of these things are not really mainstream. Tools made "by developer, for developer" are usually a sort of experimental ground. Like Twitter. Every geek is talking about Twitter these days, but you can't really say that it is mainstream. Twitter has quite a bunch of interesting aspects, though, and that's why geeks are on it. Twitter lets me keep up-to-date quicker and better (and with a personal, conversational touch) even better than RSS feeds and blogs do. Also, there are a lot of Microsofties on Twitter. And the cool thing is that yo can really talk to everybody, at any level. Not just everybody "gets" blogs, social networks, and microblogging. Of course you cannot expect everybody to be on top of the tech news, or use experimental technologies. So in a way stuff like Twitter is "by geeks, for geeks" (not really just for developers – there's a lot of "media" people on Twitter). Pretty much in the same way, a lot of people I work with (at direct contact, everyday) only found out about LinkedIN during this year (2008!). I joined Orkut and LinkedIN in 2004. Orkut was in private beta, back then. A lot of this stuff never becomes mainstream, some does. But it is cool to discover it when it gets born. How long did it take for Social Networking to become mainstream? So long that when it is mainstream for others, I have seen it for so long that I am even getting tired of it.

For some reason, geeks love to be pioneers. This is well expressed in a digression by Chris Pratley:

"[...] some of them we will be putting out on officelabs.com for the general public (you folks!) to try so we can understand how "normal" people would use these tools. Now of course, as we bloggers and blog-readers know, we're not actually normal – you could even debate whether the blogosphere is more warped than the set of Microsoft employees, who comprise an interesting cross-section of job types, experiences, and cultures. But I digress. [...]"

But I have been digressing, too, all along. As usual.

reportr – Show your Flickrness!

Sunday, April 27th, 2008

reportr - Show your Flickrness!

How many times you have gone somewhere (public demonstration, event, concert, etc) where yo saw other people shooting photos and you though "some of them MUST be flickr'ers"…. but you never had the guts to go and introduce yourself?

Now it's time to show off that you are a Flickr'er, and let other people figure it out.

Polo:

www.cafepress.com/cp/customize/product.aspx?clear=true&am…

Cap:

www.cafepress.com/cp/customize/product.aspx?clear=true&am…
NOTE:

This is just an idea and it is NOT endorsed by Flickr itself.

Also, I do not get any money for it – those are just the prices imposed by the online shop used to create them. I just thought it was a funny idea and I wanted to share it.

Conversation about Blogs with a customer

Friday, March 28th, 2008

I usually don't like mentioning specific facts that happened to me at work. But work is part of life, so even if this is mostly a personal blog, I cannot help myself but write about certain things that make me think when they happen.

When I end up having conversations such as this, I get really sad: I thought we had finally passed the arrogant period where we had to spoon-feed customers, and I thought we were now mature enough to consider them smart people and providing cool, empowering technologies for them to use. I also thought that pretty much everybody liked Microsoft finally opening up and actually talking TO people… not only talking them INTO buying something, something – but having real conversations.

I get sad when I find that people still don't seem to be accepting that, and wanting back the old model, instead. Kinda weird.

 

The conversation goes as follows (words are not exactly those – we were speaking Italian and I sort of reconstructed the conversation – you should get the sense of it anyway):

 

[...]

Me: "The SDK service allows you to do quite a lot of cool stuff. Unfortunately not all of that functionality is completely or always easily exposed in the GUI. That is, for example: it is very EASY to define overrides, but it can get very tricky to find them back once set. That's why you can use this little useful tool that the developer of that SDK service has posted on his blog…"

Cust: "…but we can't just read blogs here and there!"

Me: "Well, I mean, then you may have to wait for the normal release cycle. It might be that those improvements will make it in to the product. That might happen in months, if you are lucky, or maybe never. What's wrong if he publishes that on his blog, bypassing the bureaucracy crap, and makes your life easier with it RIGHT NOW?"

Cust: "It is not official, I want it in the product!"

Me: "I see, and even understand that. But right now that feature just isn't there. But you can use this tool to have it. Don't worry: it is not made by some random guy who wants to trojan your server! It is made by the very same developer who wrote the product itself…"

Cust: "It is not supported, what if it breaks something?"

Me: "So are all resource kit tools, in general. written by some dev guy in his free five minutes, and usually unsupported. Still very useful, though. Most of them. And they usually do work, you know that much, don't you?"

Cust: "But why on a blog?"

Me: "What's wrong with this? People are just trying to make customer's life easier by being transparent and open and direct in their communication, just talking RIGHT to the customers. People talking to people, bypassing the prehistoric bureaucracy structure of companies… the same happens on many other sites, just think isatools.org for example… those are just tools that a support guy like me has written and wants to share because they might be useful…"

Cust: "But I can't follow/read all the blogs out there! I don't have time for it"

Me: "Why not? I have thousands of feeds in my aggregator and…"

Cust: "I don't have time and I don't want to read them, because I pay for support, so I don't expect this stuff to be in blogs"

Me: "Well, I see, since you pay for support, you are paying ME – in fact I am working with you on this product precisely as part of that paid support. That's why I am here to tell you that this tool exists, in case you had not heard of it, so you actually know about it without having to read that yourself on any blog… does that sound like a deal? Where's the issue?"

Cust: "Sgrunt. I want something official, I don't like this blog stuff"

[...]

 

I thought this was particularly interesting, not because I want to make fun of this person. I do respect him and I think he just has a different point of view. But in my opinion this conversation shows (and made me think about) an aspect of that "generation gap" inside Microsoft that Hugh talks about here:

"[...]4.30 Hugh talks about a conversation he had with a few people inside Microsoft- how there’s a generation gap growing within the company, between the Old Guard, and the new generation of Microsofties, who see their company in much more open, organic terms.[...]"

Basically this tells me that the generation gap is not happening only INSIDE Microsoft: it invests our customers too. Which makes it even more difficult to talk to some of them, as we change. Traditions are hard to change.

Of different digital expressions and Blogs

Saturday, March 22nd, 2008

Pool

"I have not posted in a while" …well you certainly will have read tons of posts beginning this way, right?
But that's the truth. One of the reasons is that you can follow very well a lot of what I do and write elsewhere on the Internet by using my lifestream RSS feed, which includes much more than just what I post on this blog. Our minds are not stuck on one subject matter only, but our thoughs just go around in many different directions. I mentioned the integrated feed/lifestream in a previous post, but I found that the concept gets explained very well by Yongfook in this post:

"[...] We interact with various websites and create content on them – why should I then have to come to my own website and reconstruct, repost or repackage the same content? It already exists out there on the internet, and it’s grabbable and usable. This is not to say I think conventional blogging is dead. I do however think it is evolving. The pace at which we consume and create content – photos, videos, links etc – is getting faster, more frequent. If we wanted to republish everything manually on our blogs, we’d just run out of time. [...]"

So at least even if this SITE does not get updated often you can see I have quite a busy digital public life on the web.

Very interesting to also read this post by Scott Hanselman on the subject. He rather just focuses on twitter/microblogging as an evolved form of blogging which was getting boring and time-consuming to people:

"[...] The rise of blogs brought conversations on the 'net more out in the open. Blogging enabled conversation via essay, but as blogs have matured, posts have gotten longer and longer and threads more difficult to follow. Now, most posts are jumping off points for the more interesting conversations that inevitably move to the comments. [...]"

He then goes into more detailed/structured analysis of what you can or could do with Twitter. While his analysis is pretty good about the many ways you could use Twitter as a broadcasting tool (and in fact loads of companies do already), I rather use it as public instant messaging. Or maybe not just. I don't actually know and to be honest I am not too much into classifying things, really. For example, if classifying what this blog is… I really am not sure I know myself what this blog is. It has been very funny when other people have tried to classify it… one said it was about "programming" (that would be nice, if I really was a better developer!), other people said it was "personal", other thought it was just about "IT" in general… Heck, there is no classification possible I am afraid. Therefore, not knowing what this blog is, I at least think that I know what this blog is NOT:

  • it isn't a marketing blog
  • I am not here trying to sell anything
  • I am not promoting anything, anyone, or any brand
  • It isn't just focused on one subject, on one area of interest

…and so are all my other "expressions" on the Net. Just me. Sprinkles of me all around. No special industrial plan for it. Just be myself. You might like me sometimes. You might hate me. You might not care at all. It's all good, anyway. Sorry for wasting your time.

Simply Works

Thursday, December 27th, 2007

Simply Works

Simply Works, uploaded by Daniele Muscetta on Flickr.

I don't know about other people, but I do get a lot to think when the end of the year approaches: all that I've done, what I have not yet done, what I would like to do, and so on…

And it is a period when memories surface.

I found the two old CD-ROMs you can see in the picture. And those are memories.
missioncritical software was the company that invented a lot of stuff that became Microsoft's products: for example ADMT and Operations Manager.

The black CD contains SeNTry, the "enterprise event manager", what later became Operations Manager.
On the back of the CD, the company motto at the time: "software that works simply and simply works".
So true. I might digress on this concept, but I won't do that right now.

I have already explained in my other blog what I do for work. Well, that was a couple of years ago anyway. Several things have changed, and we are moving towards offering services that are more measurable and professional. So, since it happens that in a certain job you need to be an "expert" and "specialize" in order to be "seen" or "noticed".
You know I don't really believe in specialization. I have written it all over the place. But you need to make other people happy as well and let them believe what they want, so when you "specialize" they are happier. No, really, it might make a difference in your carrer :-)

In this regard, I did also mention my "meeting again" with Operations Manager.
That's where Operations manager helped me: it let me "specialize" in systems and applications management… a field where you need to know a bit of everything anyway: infrastructure, security, logging, scripting, databases, and so on… :-)
This way, everyone wins.

Don't misunderstand me, this does not mean I want to know everything. One cannot possibly know everything, and the more I learn the more I believe I know nothing at all, to be honest. I don't know everything, so please don't ask me everything – I work with mainframes :-)
While that can be a great excuse to avoid neighbours and relatives annoyances with their PCs though, on the serious side I still believe that any intelligent individual cannot be locked into doing a narrow thing and know only that one bit just because it is common thought that you have to act that way.

If I would stop where I have to stop I would be the standard "IT Pro". I would be fine, sure, but I would get bored soon. I would not learn anything. But I don't feel I am the standard "IT Pro". In fact, funnily enough, on some other blogs out there I have been referenced as a "Dev" (find it on your own, look at their blogrolls :-) ). But I am not a Dev either then… I don't write code for work. I would love to, but I rarely actually do, other than some scripts. Anyway, I tend to escape the definition of the usual "expert" on something… mostly because I want to escape it. I don't see myself represented by those generalization.

As Phil puts it, when asked "Are software developers – engineers or artists?":

"[...] Don’t take this as a copout, but a little of both. I see it more as craftsmanship. Engineering relies on a lot of science. Much of it is demonstrably empirical and constrained by the laws of physics. Software is less constrained by physics as it is by the limits of the mind. [...]"

Craftmanship. Not science.
And stop calling me an "engineer". I am not an engineer. I was even crap in math, in school!

Anyway, what does this all mean? In practical terms, it means that in the end, wether I want it or not, I do get considered an "expert" on MOM and OpsMgr… and that I will mostly work on those products for the next year too. But that is not bad, because, as I said, working on that product means working on many more things too. Also, I can point to different audiences: those believing in "experts" and those going beyond schemes. It also means that I will have to continue teaching a couple of scripting classes (both VBScript and PowerShell) that nobody else seems to be willing to do (because they are all *expert* in something narrow), and that I will still be hacking together my other stuff (my facebook apps, my wordpress theme and plugins, my server, etc) and even continue to have strong opinions in those other fields that I find interesting and where I am not considered an *expert* ;-)

Well, I suppose I've been ranting enough for today…and for this year :-)
I really want to wish everybody again a great beginning of 2008!!! What are you going to be busy with, in 2008 ?

Praktica!

Friday, October 5th, 2007

Praktica!

Praktica!, uploaded by Daniele Muscetta on Flickr.

My backward walks in technology.
The old Pentax still makes nice pictures, but it is gradually falling apart. So I found this one for a very low price. During the weekend I am determined to test it, let's see how it behaves…

.Net Framework CODE is going to be available!

Thursday, October 4th, 2007

I am amazed and excited to read that Microsoft has decided to release the source code of the .Net libraries.

Scott Guthrie writes:

"[...] One of the things my team has been working to enable has been the ability for .NET developers to download and browse the source code of the .NET Framework libraries, and to easily enable debugging support in them. [...] VS 2008 will include support to automatically retrieve the appropriate .NET Framework source files on demand from Microsoft. This means that the source code for the ASP.NET GridView and BaseDataBoundControl classes above do not have to already be installed on the machine before we started the debugger. Instead, when we use F11 to step into their implementation VS can automatically download the source files from Microsoft and open it within the IDE. [...]"

WOW. This is so cool, and a further step in the right direction.

Thanks to Alessandro for having picked this up, as I read it on his blog, and I thought it was an information worth spreading!!!

Facebook implemented a user.setStatus API!

Monday, October 1st, 2007

Finally, you CAN change your Facebook status programmatically in a way that is supported!

Some months ago Christian discovered a hack to change your Facebook status. Some other people also used it and extended it. I also ported it to C# and made a winform using its unofficial method.
Suddenly after, Facebook asked us to take down the code, as it violated their terms of service.

It has taken a while, some struggles, but now they finally recognized the need for federated status, and implemented a user.setStatus API.

Twitter is the first to pick it up, so now you can update twitter and have your status propagate in Facebook!

Well done, guys!

When I'll have some time I might think of rewriting my app using the SUPPORTED method, maybe finally writing that Live Messenger plugin… it would be nice :-)
When I'll have time…

Incidental Ideas

Sunday, September 23rd, 2007

Incidental Ideas

[...] The phrase surprised the marquess, because it was the same thing that he had thought when four o'clock had passed. To the bishop it looked like it was a natural coincidence. “The ideas are nobody's” – he said. It drew in air with his finger a series of continuous circles, and concluded: “They fly there in circles, like angels” [...]

Gabriel Garcia Marquez, "Of Love and Other Demons"

Clean Energy

Saturday, September 15th, 2007

Energia Pulita

Energia Pulita, uploaded by Lupinanto – Antonio Pennisi on Flickr.

This last couple of days the italian news have been filled with FUD about the energy problem.
That is a real problem, for the whole world. We are even killing and going to war for petrol, regardless of how they try to brainwash us with "terror".

But we have not been quick enough to start using the alternative, clean sources of energy. I don't know how it goes in the rest of the world on the local news, but here in Italy in this last couple of days the politicians have been talking and thinking about the energy problem and said that they care.
A lot of Wind-powered centrals have been active for years in the Netherlands, in Germany, and in a lot of other countries.

Italy has been slow in the adoption. We have some example installation, but they won't produce as much.
If we were smart we should really leverage the amount of sun we have all year long. Cover all of our roofs of solar panels. There should be a law where every new house MUST have a solar panel. They should let normal people have HUGE discounts and promote the possibility of being autonomous by installing solar panels at home.

Instead of doing that, our brave politicians with their interests and lobbies are pushing again towards Nuclear Power (that has been REFUSED as an option by people who votes against it in a referendum in 1987) or old-fashioned stinky carbon-burning centrals. How can you even think of calling that a "clean" energy ? Do they think we are all dumb ?